Creating Products

Once suppliers have been created, products can be established for them. However, there are two additional items that need to be set up before a product can be created. These items are a Location and a Service Type.

As with suppliers, products have codes, which are formed from other codes. The next section describes how product codes are put together.

Key Elements

Each product has four key elements to it:

  1. Location Code: 3-character code indicating the city/town/locality where the product takes place, e.g. AKL - Auckland, SYD - Sydney.
  2. Service Code: 2-character code that categorises the product by type, e.g. TR - Transport, SS - Sightseeing/Day Tour.
  3. Supplier Code: 6-character Creditor/Supplier code indicating who will be paid for the product, e.g. HERA01 - Heritage Auckland Hotel
  4. Product Code: 6-character code that summarises the product description, e.g. ROHRMS - Run of House Rooms.

These four codes are used as key fields, but the description associated with each code is also displayed, so remembering codes is not essential. Extensive search facilities within the Product Database and Booking/Quoting Modules make locating products easy.

Once these four key elements have been defined, the product can be created. After creation, additional detail such as seasonal pricing, conditions and booking parameters can be added and any existing information can be updated or deleted.

Creating Key Elements

NOTE: In this document, Products, Services and Tariff Items have the same meaning. Similarly, Inventory, Allotments, and Allocations also have the same meaning. We have dedicated courses which will be on offer in late 2020 to help with setting up allocations.

Only codes that are essential to the creation of products in the database are discussed here.

NOTE: Features available in the Product Database that are not essential to their creation (such as Amenities, Localities and Destinations) are covered in the System Setup User Manual and System Setup Courses.